Mail delivery to a CMRA requires that the addressee complete and sign PS Form 1583, providing acceptable primary and secondary forms of identification as specified under 608.10.0 (Section 1.8.3a).

If any information required on PS Form 1583 changes, the addressee must complete a new application with the CMRA.

SphereMail's complete virtual office platform makes it easier for mail administrators and customers to access, view and manage mail online or from a mobile device. The mail management portal allows you to request pick-ups, scans, forwards, shreds, and more. Learn more here.

Google Business Profile (previously called “Google My Business”) is the official Google business listing that shows up in search results and maps via their search engine. Google has its own requirements for address use with coworking spaces, and this typically includes restrictions such as having a visible physical sign at the location, having accurate business hours listed for your availability, listing your business phone number, and renting a dedicated space. Sometimes they request additional photo or video proof of your presence at a location as well so be prepared for those steps. Createscape prints and displays your logo with the “Virtual Office + Community” Bundle, or you can add this on to the regular Virtual Office plan for $5/month. Createscape is not responsible for Google Business Profiles that are not accepted or removed because of inaccurate listing information. Learn more about Google’s requirements here.

You can pick up mail from the mail center in our lobby anytime Monday-Friday 9am - 5pm. Please check-in at the visitor tablet so that your mail items will be marked as picked up in the portal and you won’t be charged future mail storage fees.

A registered agent is a designated individual or service responsible for receiving legal and official documents on behalf of a business. This ensures that the company stays informed about important matters and remains in compliance with state regulations. The registered agent's role is crucial for maintaining effective communication between the business and the state. Createscape includes registered agent service as part of our Virtual Office Membership.

With Virtual Office Membership, you can receive unlimited mail and mail pickup is free. You can have 100 mail items shredded each month for free, and it is $0.10 per item after that.

Envelope photos are $1.00, letter storage per item is $0.25, and Parcel/Package storage is $1.00 per lbs/kg. Automated SMS notification is $0.05 each. Additional recipient / monthly is $20.00.

For mail forwarding, additional forward addresses are $5.00. Letter forwarding is $1.00, expedited forwarding is $3.00, package forwarding is $3.00, international letter forwarding is $2.00, international package forwarding is $5.00, and it is $3.00 to forward items in a group versus individually. Postage costs are calculated in addition to these forwarding fees.

If you would like mail to automatically be forwarded on a consistent schedule so you don’t have to keep up with individual item requests (and risk letter/package storage fees), then we recommend adding Automatic Mail Forwarding. Monthly is $5.00, Bi-Weekly is $10.00, and Weekly is $20.00.

20 “open and scan” requests are included for free each month. Additional letters scanned are $1.00 each. Same-day scanning requests are $5.00, and 2-day scanning is $3.00.

If you would like mail to automatically be scanned on a consistent schedule so you don’t have to keep up with individual item requests (and risk letter/package storage fees), then we recommend adding Mail Auto-Scan (Up to 25) for $10.00.

Additional recipient / monthly is $20.00 and this is for more people’s names that you want to add to the account.

While official DBAs for your company can be included for free, you can not use this Virtual Office Membership for multiple companies/businesses. You must register a new account for each individual company/business.

SpherePhone™ is an add-on to Virtual Mail Membership that allows you to have a local area code and phone number in another state or country. It gives the opportunity to cut high phone costs and make calls for the price of a local call. Learn more here.

Dedicated phone numbers are $15.00, dedicated toll-free phone number is $20.00, text message notifications on missed calls is $0.05, voice message answering is $0.10, personal message for voice mail is $1.00. You can also add on Live receptionist / Answering service (150 minutes): $99/month | (350 minutes): $189/month.

Customers will only be charged for the mail storage fees if mail items have completed more than 30 days on the platform starting from the subscription renewal date. Letter storage per item is $0.25, and Parcel/Package storage is $1.00 per lbs/kg.

We offer a 10% discount for military, students, teachers, artists, nonprofit organizations, and groups of 4 or more. Discounts cannot be combined. You may apply for a discount here.

Large packages, shipments, and boxes (exceeding 4 feet in any dimension) must be picked up within 2 business days due to limited storage space at our office.

We cannot accept pallet shipments unless advance notice is provided. If informed ahead of time, we can coordinate the transfer directly into a new vehicle at the time of delivery.