Createscape Coworking Privacy Policy

Last Updated: 02/10/2025

Createscape Coworking ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, including how we handle SMS communications. By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information when you use our services:

  • Personal Information: Name, email address, phone number, mailing address, and payment details.

  • Account Information: Membership details, coworking preferences, and engagement with our services.

  • Usage Data: Information about how you use our website, including IP address, browser type, and device information.

2. How We Use Your Information

We use collected information to:

  • Manage memberships, coworking access, and billing.

  • Provide updates on memberships, events, and community news.

  • Notify members about mail or package deliveries.

  • Respond to inquiries and customer support requests.

  • Improve our services and personalize your experience.

3. SMS Communications & Opt-In Consent

We may send SMS messages to users who have provided prior consent for:

  • Membership follow-ups and account-related notifications.

  • Mail or package delivery alerts.

  • Important operational updates related to Createscape Coworking.

How Users Opt-In to Receive SMS Messages

Users may opt-in to receive SMS messages by:

  1. Website Signup: Checking a box agreeing to receive text messages when registering for membership.

  2. In-Person Consent: Providing a phone number and agreeing to SMS communication at our coworking space.

  3. Online Forms: Completing an interest form where SMS consent is explicitly requested.

  4. Replying to a Text: If applicable, users may opt-in by replying “YES” to a message requesting consent.

How to Opt-Out of SMS Messages

Users may opt out of SMS messages at any time by:

  • Replying STOP to any Createscape Coworking SMS.

  • Adjusting communication preferences in their member account settings.

  • Contacting us directly at info@createscapework.co to request removal.

4. Data Sharing & Security

We do not sell or share your personal information with third parties for marketing purposes. Your data is securely stored and only accessible by authorized personnel.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

6. Third-Party Services

We may use third-party platforms to facilitate SMS messaging and member communications. These services adhere to industry privacy standards.

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 info@createscapework.co
📍 Createscape Coworking, 701 Tillery Street #12, Austin, TX 78702
📞 512-356-9814